Privacy Policy for El Mahdy Store

Effective Date: January 20, 2023

At El Mahdy Store, we value your trust and are committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your information when you use our app. By using the app, you agree to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect the following information when you use the app:

• Personal Information: Such as your name, email, and phone number when you create an account or contact us.
• Account Information: Such as your username and password.
• Device and Browsing Information: Such as IP address, device type, operating system, and device identifiers.
• Cookies and Tracking Data: Used to enhance your experience and understand how you interact with the app.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To improve our services and enhance user experience.
• To process orders and communicate with you about our services.
• To analyze data to improve the app’s performance and provide personalized content.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

We are committed to protecting your privacy and will not share your information with third parties without your prior consent, except in the following situations:

• Service Providers: Who assist us in operating the app, such as payment processors or hosting services, who will only have access to the information necessary to perform their duties.
• Legal Requirements: If required by law or in response to legal requests from government or judicial authorities.

4. Information Security

We use advanced security measures, including encryption and secure network protocols, to protect your information. However, no internet transmission is completely secure, so we encourage you to keep your personal information private and avoid sharing it with untrusted parties.

5. User Rights

You have the following rights regarding your personal information:

• Access your personal information and update or correct it.
• Request the deletion of your information from our systems.
• Object to the processing of your data for marketing purposes.
• Withdraw consent to data processing at any time without affecting the legality of processing before withdrawal.

6. Children's Privacy

Our app is not directed to children under 13, and we do not knowingly collect data from them. If we discover that we have collected personal data from a child without parental consent, we will delete it immediately.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect regulatory or technological changes. You will be notified of any significant updates via in-app notifications or email.

8. Contact Us

If you have any questions about this privacy policy or how your information is used, you can contact us at:

• Email: info@elmahdy-techno-light.com
• Phone: 01094473883
• Landline: 0402384165